Claims Officer, Indonesia
Updated: Oct 9, 2019
What will you do?
Handle all claims with expected performance minimal 150 claims per day within service level agreement.
Handle all inquiries (via email) caused by any actions taken during claim process, within the service level agreement.
Manage the communication with each business partner regarding claim process.
Create reports for any claims occurred for each business partner.
Analyze claim process and perform fraud protection on adequate level.
Perform administrative tasks for claim team or any duties assigned
What should you have?
Bachelor's Degree, minimum 1 yearsof insurance claims experience, preferably from transit insuranc/ general insurance.
Logical and structural thinking, and have strong sense of responsibility.
Good in Microsoft Office and Google Sheet/Documents.
Basic understanding in written and spoken English.
Excellent communication skills, good sense of teamwork and result-oriented.
Self-starter, motivated, proactive and able to work in a fast paced environment.
Always eager to learn new things and interested in all thing related to technology.